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The driver software for this scanner is for Windows computers only so it wont work on a Mac.
Try this software repair procedure:
shutdown the Mac and restart
immediatly after the start up chime, hold down the shift key until the apple logo appears
let the Mac start up completely, it will take longer than usual as the hard drive is being repaired
go to; Applications > Utilities > Disc Utility > First Aid > Repair Disc Permissions
Itns 500 Driver Download
when this has completed restart the Mac normally
once the Mac has restarted drag all evidence of the software to the trash
Itns 500 Scanner Software
Jan 5, 2014 12:16 PM